/* Holdbreak practice portal. Same tokens as the marketing site (site/assets/site.css). System fonts only. */
:root{
  --ink:#0B2F44;--ink-2:#2A4A5C;--muted:#4A6574;
  --brand:#0C4A6E;--brand-dark:#083652;--brand-tint:#E7F1F7;
  --mint:#1A6F64;--mint-tint:#EAF6F3;
  --line:#D4E3ED;--surface:#ffffff;--surface-2:#F3F8FB;
  --demo-ink:#7A3D08;--demo-bg:#FFF7EC;--demo-line:#E8CBA0;
  --bad:#9B1C1C;--bad-bg:#FDF0F0;
  --font:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;
  --radius:12px;--shadow:0 1px 2px rgba(11,47,68,.06),0 4px 16px rgba(11,47,68,.05);
}
*,*::before,*::after{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
body{margin:0;font-family:var(--font);font-size:1rem;line-height:1.55;color:var(--ink);background:var(--surface-2);-webkit-font-smoothing:antialiased}
img,svg{display:block;max-width:100%}
a{color:var(--brand);text-underline-offset:2px}
:focus-visible{outline:3px solid var(--brand);outline-offset:2px;border-radius:4px}
h1,h2,h3{line-height:1.25;letter-spacing:-.015em;margin:0;color:var(--ink)}
h1{font-size:1.625rem;font-weight:750}
h2{font-size:1.125rem;font-weight:700;margin-bottom:12px}
h3{font-size:1rem;font-weight:650;margin-bottom:6px}
p{margin:0 0 12px}
.skip{position:absolute;left:-999px;top:0;background:var(--ink);color:#fff;padding:12px 16px;z-index:10}
.skip:focus{left:16px;top:16px}
.sr{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}

/* Top bar */
.top{background:var(--surface);border-bottom:1px solid var(--line)}
.top .in{display:flex;align-items:center;justify-content:space-between;gap:12px;min-height:60px;padding:0 20px;max-width:1320px;margin:0 auto}
.brand{display:inline-flex;align-items:center;gap:10px;color:var(--ink);text-decoration:none;font-weight:750;font-size:1.15rem;letter-spacing:-.02em;min-height:44px}
.brand img{width:28px;height:28px}
.brand small{font-weight:600;color:var(--muted);font-size:.8125rem;letter-spacing:0;border-left:1px solid var(--line);padding-left:10px}
.who{display:flex;align-items:center;gap:12px;font-size:.875rem;color:var(--ink-2)}
.who form{margin:0}
.who .role{display:inline-block;background:var(--brand-tint);color:var(--brand-dark);border-radius:999px;padding:1px 9px;font-weight:600;font-size:.75rem}
.demo-bar{background:var(--demo-bg);border-bottom:1px solid var(--demo-line);color:var(--demo-ink);font-size:.8125rem;text-align:center;padding:6px 16px}

/* Shell */
.shell{display:grid;grid-template-columns:232px minmax(0,1fr);gap:24px;max-width:1320px;margin:0 auto;padding:24px 20px 64px}
.side nav{position:sticky;top:16px;display:flex;flex-direction:column;gap:2px}
.side summary{display:none}
.side a{display:flex;align-items:center;min-height:40px;padding:0 12px;border-radius:8px;color:var(--ink-2);text-decoration:none;font-size:.9375rem;font-weight:500}
.side a:hover{background:var(--surface);color:var(--ink)}
.side a[aria-current=page]{background:var(--brand);color:#fff}
.side .grp{font-size:.6875rem;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--muted);margin:14px 12px 4px}
main{min-width:0}
.page-head{display:flex;flex-wrap:wrap;align-items:flex-end;justify-content:space-between;gap:12px;margin-bottom:20px}
.page-head p{color:var(--muted);margin:4px 0 0}

/* Cards and grids */
.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:20px;box-shadow:var(--shadow);margin-bottom:20px;min-width:0}
.card > :last-child{margin-bottom:0}
.grid{display:grid;gap:20px}
.g2{grid-template-columns:repeat(2,minmax(0,1fr))}
.g3{grid-template-columns:repeat(3,minmax(0,1fr))}
.kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin-bottom:20px}
.kpi{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:16px;box-shadow:var(--shadow)}
.kpi b{display:block;font-size:1.75rem;line-height:1.1;color:var(--brand);font-weight:750;letter-spacing:-.02em}
.kpi span{display:block;color:var(--muted);font-size:.8125rem;margin-top:4px}
.muted{color:var(--muted)}
.fine{color:var(--muted);font-size:.8125rem}
.row{display:flex;flex-wrap:wrap;gap:12px;align-items:center}
.spread{display:flex;flex-wrap:wrap;gap:12px;align-items:center;justify-content:space-between}

/* Badges */
.badge{display:inline-flex;align-items:center;gap:4px;border-radius:999px;padding:1px 9px;font-size:.75rem;font-weight:650;white-space:nowrap;border:1px solid transparent}
.b-ok{background:var(--mint-tint);color:var(--mint);border-color:#BFE3DA}
.b-info{background:var(--brand-tint);color:var(--brand-dark);border-color:#C4DCEA}
.b-warn{background:var(--demo-bg);color:var(--demo-ink);border-color:var(--demo-line)}
.b-bad{background:var(--bad-bg);color:var(--bad);border-color:#F0C8C8}
.b-off{background:#EEF2F5;color:#3F5666;border-color:#D8E1E8}

/* Tables */
.table-wrap{overflow-x:auto;-webkit-overflow-scrolling:touch;border:1px solid var(--line);border-radius:10px}
table{width:100%;border-collapse:collapse;font-size:.875rem;background:var(--surface)}
th,td{padding:10px 12px;text-align:left;border-bottom:1px solid #E6EEF4;vertical-align:top}
thead th{background:var(--surface-2);font-size:.75rem;color:var(--ink-2);font-weight:650;letter-spacing:.02em;white-space:nowrap}
tbody tr:last-child td,tbody tr:last-child th{border-bottom:0}
td.num,th.num{text-align:right;font-variant-numeric:tabular-nums}
tr.flag td:first-child{box-shadow:inset 3px 0 0 #C2410C}

/* Forms */
label{display:block;font-weight:600;font-size:.875rem;margin-bottom:4px}
.hint{display:block;font-weight:400;color:var(--muted);font-size:.8125rem;margin-top:2px}
input[type=text],input[type=email],input[type=password],input[type=date],input[type=number],input[type=url],input[type=file],select,textarea{
  width:100%;font:inherit;font-size:.9375rem;color:var(--ink);background:#fff;border:1px solid #B9CCD9;border-radius:8px;padding:9px 11px;min-height:44px}
textarea{min-height:96px;resize:vertical}
input:focus,select:focus,textarea:focus{outline:3px solid rgba(12,74,110,.25);border-color:var(--brand)}
.field{margin-bottom:16px}
.fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 16px}
.check{display:flex;gap:10px;align-items:flex-start;font-weight:500}
.check input{width:20px;height:20px;margin-top:2px;flex:none}
.btn{display:inline-flex;align-items:center;justify-content:center;min-height:44px;padding:0 18px;border-radius:10px;font:inherit;font-weight:600;font-size:.9375rem;text-decoration:none;border:2px solid var(--brand);background:var(--brand);color:#fff;cursor:pointer}
.btn:hover{background:var(--brand-dark);border-color:var(--brand-dark);color:#fff}
.btn.ghost{background:transparent;color:var(--brand)}
.btn.ghost:hover{background:var(--brand-tint);color:var(--brand-dark)}
.btn.small{min-height:36px;padding:0 12px;font-size:.8125rem}
.btn.link{border:0;background:none;color:var(--brand);padding:0;min-height:0;text-decoration:underline;font-weight:500}
.btn[disabled]{opacity:.55;cursor:not-allowed}
.notice{border-radius:10px;padding:12px 14px;margin-bottom:16px;font-size:.9375rem;border:1px solid}
.n-ok{background:var(--mint-tint);border-color:#BFE3DA;color:#114E46}
.n-warn{background:var(--demo-bg);border-color:var(--demo-line);color:var(--demo-ink)}
.n-bad{background:var(--bad-bg);border-color:#F0C8C8;color:var(--bad)}
.n-info{background:var(--brand-tint);border-color:#C4DCEA;color:var(--brand-dark)}

/* Charts (SVG, no inline styles) */
.bars{display:grid;gap:8px}
.bar{display:grid;grid-template-columns:minmax(0,10rem) minmax(0,1fr) 3rem;gap:10px;align-items:center;font-size:.875rem}
.bar svg{height:14px;width:100%}
.bar .v{text-align:right;font-variant-numeric:tabular-nums;color:var(--ink-2)}
.heat{width:100%;height:auto}
.legend{display:flex;gap:14px;flex-wrap:wrap;font-size:.8125rem;color:var(--muted);margin-top:8px}

/* Transcript */
.ts{display:flex;flex-direction:column;gap:10px}
.say{max-width:78%;padding:10px 12px;border-radius:12px;font-size:.9375rem}
.say small{display:block;font-size:.6875rem;font-weight:700;letter-spacing:.06em;text-transform:uppercase;opacity:.75;margin-bottom:2px}
.say.agent{background:var(--brand-tint);align-self:flex-start;border-top-left-radius:4px}
.say.caller{background:#fff;border:1px solid var(--line);align-self:flex-end;border-top-right-radius:4px}
.summary dl{display:grid;grid-template-columns:9rem minmax(0,1fr);gap:6px 12px;margin:0}
.summary dt{color:var(--muted);font-size:.875rem}
.summary dd{margin:0}
pre.mail{white-space:pre-wrap;word-wrap:break-word;font:inherit;font-size:.875rem;background:var(--surface-2);border:1px solid var(--line);border-radius:10px;padding:14px;margin:0}

/* Auth pages */
.auth{min-height:100vh;display:flex;flex-direction:column;align-items:center;justify-content:center;padding:32px 16px}
.auth .card{width:100%;max-width:420px}
.auth .brand{margin-bottom:20px}

/* Feature list (agent settings) */
.feat{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:6px 16px;padding:14px 0;border-bottom:1px solid #E6EEF4}
.feat:last-child{border-bottom:0}
.feat p{margin:2px 0 0;color:var(--muted);font-size:.875rem}
details.more summary{cursor:pointer;color:var(--brand);font-weight:600;font-size:.875rem;min-height:32px;display:flex;align-items:center}
details.more pre{white-space:pre-wrap;font-size:.8125rem;background:var(--surface-2);border:1px solid var(--line);border-radius:8px;padding:10px;max-height:320px;overflow:auto}

@media (max-width:1100px){.kpis{grid-template-columns:repeat(2,minmax(0,1fr))}.g3{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media (max-width:900px){
  .shell{grid-template-columns:minmax(0,1fr);padding:16px 14px 48px;gap:12px}
  .side nav{position:static}
  .side details{background:var(--surface);border:1px solid var(--line);border-radius:10px;padding:4px 8px}
  .side summary{display:flex;align-items:center;justify-content:space-between;min-height:44px;font-weight:650;cursor:pointer;list-style:none;padding:0 4px}
  .side summary::-webkit-details-marker{display:none}
  .side summary::after{content:"▾";color:var(--muted)}
  .side details:not([open]) nav{display:none}
  .g2,.g3,.fields{grid-template-columns:minmax(0,1fr)}
  .who .name{display:none}
  .brand small{display:none}
}
@media (min-width:901px){.side details > nav{display:flex}}
@media (max-width:560px){
  h1{font-size:1.375rem}
  .kpi b{font-size:1.4rem}
  .card{padding:16px}
  .hide-sm{display:none}
  .bar{grid-template-columns:minmax(0,7rem) minmax(0,1fr) 2.5rem}
  .say{max-width:92%}
  .summary dl{grid-template-columns:minmax(0,1fr)}
  .summary dd{margin-bottom:6px}
  th,td{padding:9px 8px}
}

/* refinements */
svg.meter{width:100%;height:12px}
.heat{max-width:820px}
.bars + h2,.bars + h3{margin-top:22px}
.page-head form.row{flex-wrap:nowrap}
.page-head select{width:auto;min-width:11rem}
fieldset{border:0;padding:0;margin:0;min-width:0}
fieldset.card{border:1px solid var(--line);padding:16px}
legend{padding:0 4px;margin-bottom:8px}
.kpi span,.kpi b{overflow-wrap:anywhere}
td,th{overflow-wrap:anywhere}
.table-wrap table{min-width:100%}
@media (max-width:560px){.page-head{flex-direction:column;align-items:stretch}.page-head form.row{flex-wrap:wrap}.page-head select{flex:1}}
.badge{max-width:100%;white-space:normal}
.hours{display:grid;gap:8px}
.hrow{display:grid;grid-template-columns:4rem minmax(0,1fr);gap:10px;align-items:center}
.hrow label{margin:0}
.checks{display:flex;flex-wrap:wrap;gap:8px 16px}
.checks label{display:flex;align-items:center;gap:6px;min-height:32px;font-weight:500}
fieldset.field{border:0;padding:0;margin:0 0 14px}
fieldset.field legend{font-weight:600;font-size:.9375rem;margin-bottom:6px;padding:0}
.auth > .notice{width:100%;max-width:420px}